We kindly ask you to accept our sincerest apologies for the stress and frustration this has caused you We appreciate your continued support and look forward to serving you in the future. Thank you for your understanding and cooperation throughout this process. If you have any further questions, please do not hesitate to reach out to us. Your satisfaction is of utmost importance to us, and we strive to deliver the best possible experience for all our valued customers. As well, we are pleased to inform you that yearly in the morning, we have initiated the refund via bank. We were waiting for your reply on which option you prefer which we didn't receive yet. Upon reviewing your support ticket, we observed that our team promptly responded to your query and provided you with 2 options to proceed with a refund. After 1 hour and a half the maintenance was complete and everything worked perfectly. You can also check on our social media if you don’t believe that we informed all customers about it. As everyone says, the real choice is between SimCity 4 and Cities: Skylines. A few minutes after your order the website was under maintenance for being able to resolve the issue related to regions. XD (im that type of person that thinks that EA without Maxis, cant do anything good) I greatly prefer 5. Unfortunately at the time you ordered, we had an issue with the product catalog server which was the reason why the wrong region was shown. Dear Xanarchy, We genuinely appreciate your feedback, as it allows us to improve our services and address any concerns our customers may have.
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